Freshdesk + Nifty

Create tasks in Nifty from new tickets in Freshdesk

Streamline your customer service and project management with this workflow. When a new ticket is submitted in Freshdesk, it creates a corresponding task in Nifty, ensuring you don't miss any customer issues that need resolution. Save time and improve customer satisfaction by managing your tickets and tasks seamlessly.

Streamline your customer service and project management with this workflow. When a new ticket is submitted in Freshdesk, it creates a corresponding task in Nifty, ensuring you don't miss any customer issues that need resolution. Save time and improve customer satisfaction by managing your tickets and tasks seamlessly.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    NiftyNifty
    Create Task

    Creates a new task.

    ActionWrite
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Supported triggers and actions

freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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nifty-pm logo
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About Nifty

Nifty helps you communicate with your team members and manage your projects — all in one place. Project management has never been easier, fun, and more efficient.
Learn more

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  • Project Management