Freshdesk + Linear

Create issues in Linear for new tickets in Freshdesk

Streamline your customer support and issue management process with this workflow. Whenever a new ticket is created in Freshdesk, a corresponding issue is instantly created in Linear. This automation works seamlessly to help you manage customer queries more efficiently, ensuring no ticket goes unnoticed and every issue gets promptly addressed. With this workflow, enhance your productivity and improve issue tracking, staying on top of your customer support game.

Streamline your customer support and issue management process with this workflow. Whenever a new ticket is created in Freshdesk, a corresponding issue is instantly created in Linear. This automation works seamlessly to help you manage customer queries more efficiently, ensuring no ticket goes unnoticed and every issue gets promptly addressed. With this workflow, enhance your productivity and improve issue tracking, staying on top of your customer support game.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    LinearLinear
    Create Issue

    Create a new issue in Linear

    ActionWrite
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Supported triggers and actions

    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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linear logo
linear logo

About Linear

Linear helps you manage software development processes.
Learn more

Related categories

  • Team Collaboration