Formidable Forms + Request Tracker (RT)

Create tickets in Request Tracker (RT) for new entries in Formidable Forms

Streamline your customer support process with this efficient workflow. When a new entry is submitted in Formidable Forms, a ticket is instantly created in Request Tracker (RT) to help you promptly address customer issues. This automation ensures that every form submission is seamlessly converted into a support ticket, reducing manual data entry and ensuring timely assistance for your clients.

When this happens...
New Entry
Triggers when a new form is submitted.
TriggerInstant
automatically do this!
Create Ticket
Create a new ticket in Request Tracker.
ActionWrite

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Supported triggers and actions

- FormRequired
Trigger
Instant
Try It
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket ID
- Custom Role IDRequired
- SinceRequired
- Per PageRequired
Trigger
Polling
Try It
- QueueRequired
- SinceRequired
- Per PageRequired
Trigger
Polling
Try It
- Ticket IDRequired
- TextRequired
Action
Write

- Ticket IDRequired
- TextRequired
Action
Write
- Ticket IDRequired
- Custom RoleRequired
- UsersRequired
Action
Write

- Ticket IDRequired
- StatusRequired
Action
Write
- Attachment IDRequired
Action
Search
- Search Query
- Per Page
- Order By
- Order
Action
Search

- FormRequired
Trigger
Instant
Try It
- Ticket ID
- Custom Field ID
- SinceRequired
- Per PageRequired
Trigger
Polling
Try It
- SinceRequired
- Per PageRequired
Trigger
Polling
Try It
- Status
- SinceRequired
- Per PageRequired
Trigger
Polling
Try It
- Requestor
- SubjectRequired
- QueueRequired
- Text
Action
Write
- Ticket IDRequired
- Custom FieldRequired
- ValueRequired
Action
Write
- Ticket IDRequired
- Due DateRequired
Action
Write
- Ticket IDRequired
- SubjectRequired
Action
Write
- Ticket IDRequired
Action
Search
- Transaction IDRequired
Action
Search

About Formidable Forms

Formidable Forms is a WordPress plugin that helps you create beautiful drag and drop forms with custom styling. You and your visitors can submit and edit entries and posts from the front-end of your site. When you have data, display it with graphs and custom views.