Formcrafts + Zendesk
Create Zendesk tickets from new FormCrafts responses
Keep your customer support efforts seamless and efficient with this workflow. When a new response arrives in your FormCrafts form, a corresponding ticket is instantaneously created in Zendesk. This alleviates the need for manual data transfer, granting more time for addressing your customers' concerns and enquiries.
Keep your customer support efforts seamless and efficient with this workflow. When a new response arrives in your FormCrafts form, a corresponding ticket is instantaneously created in Zendesk. This alleviates the need for manual data transfer, granting more time for addressing your customers' concerns and enquiries.
- When this happens...New Response
Triggers when the form is submitted by the user.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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