FastField Mobile Forms + Freshdesk

Create form dispatches in FastField Mobile Forms for new contacts in Freshdesk

Effortlessly streamline your customer onboarding process with this workflow that connects Freshdesk and FastField Mobile Forms. When a new contact is added in Freshdesk, a form dispatch will be created in FastField Mobile Forms, saving you time and ensuring a seamless process. Improve your response time and enhance customer experience by automating this essential task.

When this happens...
New Contact
Triggers when a new customer is created.
TriggerInstant
automatically do this!
Create Form Dispatch
Sends a Form to one or more users, with the option of pre-populating Form Fields. The Form appears in the users inbox in the FastField Mobile App.
ActionWrite

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Supported triggers and actions

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- NameRequired
- Description
- Notes
- Domains
Action
Write
- NameRequired
- Description
Action
Write

- SubjectRequired
- EmailRequired
- Name
- Type
- DescriptionRequired
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write

- EmailRequired
Action
Search
- FormRequired
Trigger
Instant
Try It
- List NameRequired
- FileRequired
Action
Write

New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket NoRequired
- NotesRequired
- PrivateRequired
Action
Write
- Forum CategoryRequired
- NameRequired
- TypeRequired
- VisibilityRequired
- Description
Action
Write
- Forum CategoryRequired
- ForumRequired
- TitleRequired
- Topic DescriptionRequired
- Sticky
- Locked
Action
Write
- NameRequired
- EmailRequired
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- FormRequired
Action
Write
- List NameRequired
- FileRequired
Action
Write

About FastField Mobile Forms

FastField Mobile Forms is a flexible platform to efficiently capture custom form data using smartphones and tablets.

Related categories

Forms & Surveys

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Customer Support

FastField Mobile Forms + Freshdesk

Create form dispatches in FastField Mobile Forms for new contacts in Freshdesk

Supported triggers and actions

New Ticket

New Ticket Note

Update Contact

Create Company

Create Forum Category

Create Ticket

Update Ticket

Find Contact

New Form Submission

Update Global List

New Contact

Update Ticket

Add Notes to a Ticket

Create Forum

Create Forum Topic

Create Contact

API Request (Beta)

Find Ticket by Id

Create Form Dispatch

Update Lookup List

About FastField Mobile Forms

Related categories

Similar apps

Zapier Interfaces

About Freshdesk

Related categories

Similar apps

Zendesk

Help Scout

Mojo Helpdesk