Update LeadConnector contacts when new Emotive tickets are created
When a new ticket pops up in Emotive, this workflow ensures that a corresponding contact is created or updated in LeadConnector without any need for manual intervention. It simplifies the process of lead management by keeping track of each customer interaction in a real-time manner. Utilize this automation to enhance your CRM strategies while saving time and resources.
When a new ticket pops up in Emotive, this workflow ensures that a corresponding contact is created or updated in LeadConnector without any need for manual intervention. It simplifies the process of lead management by keeping track of each customer interaction in a real-time manner. Utilize this automation to enhance your CRM strategies while saving time and resources.
- When this happens...New Ticket
Triggers when a new support ticket is created.
- automatically do this!Add/Update Contact
Adds or updates an existing contact.
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New Ticket
Triggers when a new support ticket is created.
Try ItExternal Ticket IDRequired
Note
Ticket Event Time
Agent ID
Status
System TypeRequired
Phone Number
First Name
Last Name
Email
SourceRequired
Key
Value
Type
In PipelineRequired
Moved to Stage
Try It
Update Ticket
Ticket updates test trigger
Try ItCustomer First Name
Customer Last Name
Customer Phone NumberRequired
Order DateRequired
Order IDRequired
Text Opt-In
Discount Codes
Total PriceRequired
Is Subscribed Order
Product Title
Product SKU
Product Collection ID
PriceRequired
Ticket IDRequired
External Ticket IDRequired
External User IDRequired
status
System type
First Name
Last Name
Full Name
Phone Number
Email
Address
City
State
Postal Code
Tags (comma delimited string for multiple tags)
Source
Mark as LeadRequired
Notes
Business Name
Country
Date of Birth