Dialpad + PagerDuty

Create PagerDuty events when Dialpad call states change

Streamline your communication and incident response process with this workflow. When a call state changes within Dialpad, this automation swiftly creates a trigger event in PagerDuty. This smooth, real-time coordination between Dialpad and PagerDuty saves you time, ensures timely responses, and boosts operational efficiency in critical situations.

Streamline your communication and incident response process with this workflow. When a call state changes within Dialpad, this automation swiftly creates a trigger event in PagerDuty. This smooth, real-time coordination between Dialpad and PagerDuty saves you time, ensures timely responses, and boosts operational efficiency in critical situations.

  1. When this happens...
    DialpadDialpad
    Call State Changed

    Triggers when a call state changes.

    TriggerInstant
  2. automatically do this!
    PagerDutyPagerDuty
    Add Trigger Event

    Trigger an incident in PagerDuty with this Incident Key.

    ActionWrite
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Supported triggers and actions

    • SMS directionRequired

    Trigger
    Instant
    Try It
  • Dialpad triggers, actions, and search

    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write
    • Integration KeyRequired

    • Incident KeyRequired

    • Incident Key Filter Regex

    • Description

    Action
    Write
    • Integration KeyRequired

    • DescriptionRequired

    • Incident Key

    • Incident Key Filter Regex

    • Source URL

    • Source Name

    Action
    Write
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dialpad logo

About Dialpad

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.

Related categories

  • Phone & SMS
pagerduty logo
pagerduty logo

About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
Learn more

Related categories

  • Server Monitoring

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