Crisp + Telegram

Send messages in Telegram for new conversations in Crisp

Get instant updates about new conversations from your Crisp customer messaging platform directly to your Telegram app with this automation. Each time a new conversation starts in Crisp, a message is sent through to your designated Telegram channel ensuring you're always in the loop with customer interactions, regardless of where you are. This seamless connection helps you maintain swift and responsive customer communication for better service delivery.

When this happens...
New Conversation
Triggers when a new conversation is created.
TriggerInstant
automatically do this!
Send Message
Sends a message from your bot.
ActionWrite

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Supported triggers and actions

Edited Contact
Triggers when a contact is edited.
Trigger
Instant
Try It
Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
Try It
New Conversation
Triggers when a new conversation is created.
Trigger
Instant
Try It
Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
Try It
- Conversation ID (session_id)Required
- SegmentsRequired
Action
Write

- User EmailRequired
- User NameRequired
- Message FromRequired
- MessageRequired
Action
Write
- Conversation ID (session_id)Required
- Note message contentRequired
Action
Write

- Conversation ID (session_id)Required
- Message contentRequired
Action
Write
- QueryRequired
Action
Search
- Chat ID
Trigger
Instant
Try It
- Chat IdRequired
- PhotoRequired
- Caption
- Caption Format
- Send Silently
- Protect Content
Action
Write

Message Sent
Triggers when an operator sends a message
Trigger
Instant
Try It
New Contact
Triggers when a new contact is created.
Trigger
Instant
Try It
Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
Try It
Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
Try It
- EmailRequired
- NameRequired
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write
- EmailRequired
- Event nameRequired
Action
Write
- Conversation ID (session_id)Required
- Message contentRequired
- Nickname
Action
Write
- Conversation ID (session_id)Required
- StateRequired
Action
Write
- EmailRequired
Action
Search
- Chat IdRequired
- Text Format
- Message TextRequired
- Disable Link Preview
Action
Write
- Chat IdRequired
- Poll Question TextRequired
- Should the poll be anonymous?Required
- Poll TypeRequired
- How long should the poll be open?
- Send Closed Poll?
- Send Silently?
- Protect Content from forwarding and saving?
Action
Write

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

Learn more

Related categories

Customer Support

About Telegram

Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.

Learn more

Related categories

Related Zap Templates

Send messages in Telegram when new conversations happen in Crisp

Related Zap Templates

Send messages in Telegram when new conversations happen in Crisp

Crisp + Telegram

Send messages in Telegram for new conversations in Crisp

Supported triggers and actions

Edited Contact

Message Incoming

New Conversation

Conversation Segments Updated

Add Segments to Conversation

Create Conversation

Send Note Message

Send User Text Message

Search for Conversation

New Message

Send Photo

Message Sent

New Contact

Conversation Custom Data Updated

Conversation Status Change

Create/Update Contact

Add a User Event

Send Operator Text Message

Change Conversation State

Search for a Profile

Send Message

Send Poll

About Crisp

Related categories

About Telegram

Related categories

Related Zap Templates

Related Zap Templates