Send a review invitation in Chekkit whenever tickets are updated in Halo Service Solutions
Whenever a ticket is updated in Halo Service Solutions, prompt a review invitation in Chekkit with this workflow. By connecting Halo Service Solutions and Chekkit, you enhance the customer service experience and streamline inter-app communication. Experience a boost in customer satisfaction by eliminating the need for back-and-forth between apps.
Whenever a ticket is updated in Halo Service Solutions, prompt a review invitation in Chekkit with this workflow. By connecting Halo Service Solutions and Chekkit, you enhance the customer service experience and streamline inter-app communication. Experience a boost in customer satisfaction by eliminating the need for back-and-forth between apps.
- When this happens...Ticket Updated
Triggers when a ticket is updated in Halo.
- automatically do this!Send a Review Invitation
Sends a review invitation to a customer via sms or email.
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DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
New Inbound Text Message
Triggers when you a receive a new SMS message to your Chekkit account.
Try It
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
NameRequired
Customer NameRequired
Site NameRequired
Email Address
Network Login
Work Phone Number
Mobile Phone Number
New Review Invitation Sent
Triggers when a new review invitation is sent.
Try It