Update weekly support rotation and on-call group membership
Update weekly support rotation and on-call group membership
Your weekly support rotation is updated manually, causing routing confusion during incidents. Keep the on-call group current so incidents route correctly and engineers own handoffs the same week.
Overview
For small engineering teams in financial services, manually maintained rotations lead to routing errors and delayed incident response. This flow rotates the champion weekly and updates your on-call group so incidents route correctly and ownership is visible the same week.