Update user profiles to reflect team access changes

Your support user records go stale when database role updates aren't propagated to profiles, causing routing errors and missing agent context. It restores accurate access flags so agents have correct context within minutes.

Overview

Stale role data means misrouted conversations and extra work for agents. This flow keeps support profiles aligned with your database so agents immediately see correct access context and routing adjusts within minutes. That reduces handoffs and speeds resolution for program coordinators and frontline staff.