Update user product profiles with promoter NPS scores
Update user product profiles with promoter NPS scores
You miss product-ready satisfaction signals when promoter NPS isn't recorded in user profiles, leaving onboarding blind. Updated profiles let you target in-app guidance before the next session.
Overview
When promoter feedback isn't reflected in product profiles, your education and product teams can't personalize onboarding and guidance. This flow writes promoter NPS into user profiles so you can trigger targeted in-app guidance and tailored learning paths within minutes, ahead of the next session.