Update user intake and waitlist records on cancellations
Update user intake and waitlist records on cancellations
Your cancellation events leave intake and waitlist statuses outdated, slowing coach outreach. Keep intake and waitlist fields current so coaches can contact members before expiration.
Overview
When members cancel, intake and waitlist fields often lag and coaches miss the best window to retain or support them. This flow keeps member records accurate and notifies coaches and support within minutes so outreach can happen before the subscription expires.