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Update user clinic assignment from incoming support ticket

Update user clinic assignment from incoming support ticket

Your transfer requests sit in the service desk, leaving users with wrong access and manual DB updates. Users regain correct access and tickets are updated same day.

Update user clinic assignment from incoming support ticket

Overview

Transfer tickets often create access gaps and a growing manual workload for support. This flow verifies the user and unit, applies the database changes, and updates the ticket so support resolves transfers same day and reduces repeat follow-ups.

Update user clinic assignment from incoming support ticket