Update unsubscribed SMS senders to your contact hub
Update unsubscribed SMS senders to your contact hub
Your inbound SMS opt-outs aren’t recorded, causing continued outreach to opted-out numbers and compliance exposure. Mark opt-outs in your contact hub so campaign managers stop outreach the same day.
Overview
When recipients reply 'STOP', your lists must reflect that immediately to avoid non-compliant outreach and wasted campaign effort. This flow captures opt-outs and updates contact records automatically so campaign managers and project coordinators stop outreach within minutes.