Update unsubscribe status on contact records from support

Your in-product unsubscribes aren't reflected on contact records, causing accidental marketing sends and compliance gaps. Unify unsubscribe flags so marketing and compliance stop outreach same day.

Overview

When customers opt out via your support channels, marketing lists must reflect that change immediately to avoid accidental sends and compliance exposure. This flow updates the contact unsubscribe flag across systems within minutes so campaign managers and compliance stop outreach same day.