Update trial record heartbeat from incoming site ping

Your trial records go stale when site heartbeats are missed, leaving ops without current connectivity status. Get heartbeat timestamps updated immediately so engineers can triage issues same day.

Overview

When site pings stop arriving, trial visibility collapses and engineers waste time hunting for the root cause. This workflow stamps incoming heartbeats directly onto the trial record so your ops and engineering teams see fresh status and can triage within minutes. That immediate visibility turns ad-hoc checks into same-day remediation.