Update trial activities, mark reminder sent and clear time
Update trial activities, mark reminder sent and clear time
Your trial week two activities lack a sent flag, so coordinators duplicate outreach and confuse prospective students. This ensures reminders are marked sent so staff see accurate status same day.
Overview
If trial-week activities aren't updated, coordinators can accidentally contact prospects twice and harm conversion. This flow marks reminders as sent and clears timing so your enrollment staff see accurate task state and avoid duplicate outreach same day.