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Update tracking rows when messages get done reactions

Update tracking rows when messages get done reactions

Your tracking spreadsheet falls out of date when team messages are marked done with a reaction, leaving coordinators guessing status in incident lists. It synchronizes status and history same day.

Update tracking rows when messages get done reactions

Overview

When engineers mark a chat message done, that signal should flip the matching tracking row so coordinators no longer chase stale status. This captures status and history automatically, giving reliable records for triage and same-day reporting.

Update tracking rows when messages get done reactions