Update ticket status across site reports and database
Update ticket status across site reports and database
Your field task archives don't update site reports, leaving coordinators reconciling statuses manually. Keep report and database status aligned so follow-ups close same day.
Overview
When archived field tasks don't flow into your reports, coordinators spend hours reconciling and invoices get delayed. This workflow keeps external report status and your internal ticket table aligned and refreshes API tokens automatically so follow-ups close the same day.