Update ticket contact and send activation invite to user
Update ticket contact and send activation invite to user
Your migration tickets often have unlinked requester info that prevents contact updates and activation emails. Get requester records corrected and invites sent so customers are onboarded same day.
Overview
When migration tickets arrive with incomplete requester details, agents waste time parsing data and customers miss activation invites. This workflow updates requester records and sends activation invites automatically, getting customers invited the same day and reducing manual triage.