Update ticket and notify team about won quote
Update ticket and notify team about won quote
Your tickets that note a won quote often sit without action, delaying scoping and billing. The ticket is updated and your coordinators receive a conversion email for same-day follow-up.
Overview
When a quote is marked won in your service desk, manual handoffs can stall scoping and invoicing. This flow updates the ticket and delivers a conversion email to delivery and billing so coordinators can start work the same day.