Update task when customer appointment is rescheduled for service
Update task when customer appointment is rescheduled for service
Your service appointments can be rescheduled without updating the work task, leaving technicians with wrong times or missing address details. Keep tasks accurate so teams arrive on time same day.
Overview
When bookings change, your field teams need correct times and addresses to avoid missed appointments and emergency reschedules. This flow updates the matching work task and flags it as rescheduled so dispatchers and technicians see changes same day.