Update support user profiles with recent NPS tags

Your updated NPS scores don't reach support profiles, leaving agents without sentiment for triage and follow-up. It tags profiles so agents and analysts see current sentiment aligned within minutes.

Update support user profiles with recent NPS tags

Overview

When NPS updates don't reach support, agents lose sentiment context and follow-up suffers. This flow ensures contact sentiment is reflected on support profiles within minutes so managers and analysts gain aligned context for faster routing and prioritized outreach.

Update support user profiles with recent NPS tags