Update support tickets with KYC case status links

Your support tickets lack KYC case context, causing delayed approvals and extra manual lookups. Get tickets updated with case links and status so reviewers can act same day.

Update support tickets with KYC case status links

Overview

When external KYC systems update a case, your support queue should reflect that context immediately to avoid wasted agent time and stalled approvals. This flow surfaces the case link, reopens or updates the ticket, and gets compliance and agents the info they need to act same day.

Update support tickets with KYC case status links