Update support profiles when newsletter recipients opt out
Update support profiles when newsletter recipients opt out
Your unsubscribe events don't reach support profiles, so reps may email opted-out customers. This updates profiles so reps avoid outreach within minutes.
Overview
Unsubscribes must be reflected in support records immediately to avoid accidental outreach and compliance headaches. This flow writes unsubscribe flags into support profiles so reps stop contacting opted-out users within minutes, preserving campaign hygiene and reducing complaint risk.