Update support expiry on account from subscription renewal
Update support expiry on account from subscription renewal
Your billing webhook doesn't update account support dates in CRM, leaving support and account teams unsure of entitlement. Keep support end dates current so teams act same day.
Overview
When renewals don't write back to the CRM, support and account teams operate on stale entitlement data and risk gaps in coverage. This flow ensures renewal end dates are recorded on account records so teams see updated coverage within minutes and avoid expired-support confusion same day.