Update support assignment rows from intake entries daily
Update support assignment rows from intake entries daily
Your intake submissions create untracked support assignment rows that delay triage and obscure assignee context. It keeps assignee, status, and timestamps current so coordinators can act same day.
Overview
Incoming intake entries should not produce stale or missing assignment data — this flow turns those payloads into updated roster rows so coordinators always see the current assignee and status. That removes manual entry, shortens handoffs, and ensures work begins the same day new requests arrive.