Update subscription records and archive client on cancel
Update subscription records and archive client on cancel
Cancellation webhooks don't update your subscription tracker, leaving teams unaware of access end dates. The flow updates records, archives clients, and logs fallbacks so teams see correct status same day.
Overview
Cancellation events that don't land in your tracker create blind spots for billing and success teams. This flow centralizes cancel dates, archives or flags affected accounts, and surfaces fallbacks so teams can act the same day.