Update SOC round-robin shift in shared configuration store
Update SOC round-robin shift in shared configuration store
Your SOC shift value can go stale, causing wrong on-call routing and slower incident triage. It ensures the active shift is set automatically so routing is correct before the Friday 9am handover.
Overview
Keep your SOC shift state accurate each week to avoid misrouted alerts and slower incident response. This change centralizes the active shift flag and updates it before the Friday 9am handover so routing and rotations are correct.