Update SMS contact to redeemer from messenger event

Your chat redeemer events aren't linked to SMS contacts, causing duplicate rewards and wrong follow-up. You get updated SMS contact statuses so follow-up and rewards behave correctly within minutes.

Overview

When redeemer events in your messenger flows don't update SMS records, customers can get duplicate rewards or irrelevant promos. This flow keeps SMS contact status accurate so campaign managers and marketing ops can trust lists and prevent improper outreach within minutes.