Update SMS contact record when bot tag triggers
Update SMS contact record when bot tag triggers
Your bot interactions don't update SMS records, leaving subscriber segments stale and campaigns mistargeted. Contact tags and fields are updated automatically, so lists are campaign-ready within minutes.
Overview
Chatbot events often leave subscriber lists out of date and force manual fixes before every campaign. This flow turns those bot signals into updated SMS contact records within minutes so campaign managers have campaign-ready lists and fewer last-minute edits.