Update sales records when credit reaction added internally
Update sales records when credit reaction added internally
Your order mentions in a team channel lack structured tracking, causing billing delays and missed follow-up. Billing staff get accurate order status and can act same day.
Overview
When agents flag an order message with a credit reaction, the missing payment state should appear in the sales record immediately rather than requiring manual lookups. This flow writes that status into the central inquiry so billing and sales ops can prioritize follow-up and act same day.