Update reservation records when guests complete pre-arrival forms
Update reservation records when guests complete pre-arrival forms
Your reservation records miss pre-arrival details when guests submit forms separately, causing manual lookups and check-in delays. You get current booking details for front desk use ahead of check-in.
Overview
When guests complete pre-arrival forms you shouldn't rely on manual lookup or copy-paste; that causes check-in friction and missed requests. This flow writes guest answers directly into the reservation record so front desk and operations see up-to-date details ahead of check-in.