Update request status when a sheet row changes

Edited spreadsheet rows for service requests leave your team unsure which requests are complete or duplicated. This keeps form request statuses accurate so IT resolves items the same day.

Overview

When spreadsheet-driven request tracking drifts out of sync, IT spends hours reconciling status and closing tickets. This flow keeps form entries current so support staff can triage and close requests the same day, reducing duplicate work and manual handoffs.