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Update request status from reaction in channel to done

Update request status from reaction in channel to done

Your finance queries stay open when threads are marked with a reaction, creating duplicate work and delaying billing. Mark the tracker Done and post a closure note so teams see resolution same day.

Update request status from reaction in channel to done

Overview

Turn a simple reaction into a reliable close step so finance and support stop chasing already-resolved threads. The flow updates the tracker and adds a threaded closure note, giving agents and finance visibility same day.

Update request status from reaction in channel to done