Update request item with member email from directory
Update request item with member email from directory
Your branch driver requests often lack member contact info, delaying pickup coordination and forcing manual lookups. Add member email automatically so Member Services and operations can contact requestors same day.
Overview
Missing member emails on new driver requests forces branch staff into manual lookups and slows response. This workflow fills each request with the member's email from your central workbook so Member Services can contact requestors the same day.