Update reminder status when cancellations are received now
Update reminder status when cancellations are received now
Your reminder records stay active after cancellations, sending families incorrect notices and creating extra outreach work. It updates reminder status so schedulers stop outgoing notices.
Overview
Outdated reminders after cancellations create confusion and extra support work for funeral home staff. This workflow immediately marks canceled appointments so schedulers don't send wrong notices, stopping avoidable outreach within minutes.