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Update refund case record when message reaction added

Update refund case record when message reaction added

Your refund messages in the support channel lose reaction context, forcing manual lookups and delaying triage. Reactions get added to the refund record so support and billing can act faster same day.

Update refund case record when message reaction added

Overview

Reactions in your support channel are quick signals that rarely make it into the refund record. This flow captures those reactions and writes them to the refund table so support and billing see context and can act the same day.

Update refund case record when message reaction added