Update redeemed order record and send customer confirmation email
Update redeemed order record and send customer confirmation email
Your redemption form submissions arrive unrecorded, leaving orders missing shipping and status. It updates the order record and sends confirmation so fulfillment can start that day.
Overview
Redemptions that don't touch the order record slow fulfillment and create support tickets. This flow captures the form submission, updates the order with shipping and redeemed status, and issues a confirmation so fulfillment can pick and pack the same day.