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Update records and notify accounts for cancelled debit

Update records and notify accounts for cancelled debit

Your cancelled direct debits leave learner accounts unflagged, delaying collections and qualification updates. It flags records and alerts accounts and coordinators for same-day investigation.

Update records and notify accounts for cancelled debit

Overview

Cancelled direct debits often slip through until month-end reconciliation, creating surprise write-offs and delayed course qualification changes. This flow flags the learner and order records and alerts accounts and coordinators so issues are investigated same day and collections or re-enrolment actions start immediately.

Update records and notify accounts for cancelled debit