Update record from website form into tracking sheet
Update record from website form into tracking sheet
Website form submissions land unflagged, forcing IT to chase context and create duplicate rows. Rows are flagged with submission context for reliable routing and same-day follow-up.
Overview
Unflagged website submissions force IT to chase context and create duplicate records. This flow flags and annotates each submission in your tracking sheet so operators and coordinators can route and act on requests the same day.