Update project work type IDs into your central table
Update project work type IDs into your central table
Your issue work type IDs are stale in your internal table, causing time tracking and billing errors for support tickets. Keep IDs current and accurate for billing and reporting ahead of weekly runs.
Overview
Stale work type IDs cause billing and time-tracking friction across support workflows; this scheduled sync keeps your internal table authoritative. With weekly refreshes, your support leads and billing staff get correct issue-type references ahead of reporting and invoicing runs.