Update policy owner from ticket owner in CRM

Post-service tickets lose owner context, leaving policy records mismatched and delaying claims handoffs. Update policy owner automatically so cases route correctly and owners see changes same day.

Overview

When ticket owner changes don't reach the CRM, policy records fall out of sync and claims handlers waste time finding the right owner. This flow keeps policy owner fields aligned with ticket assignments so cases route to the correct person within minutes, improving triage and reducing handoff delays.