Update pending payment tasks for incoming payment webhooks
Update pending payment tasks for incoming payment webhooks
Your payment webhooks don't update task status, leaving support and billing teams unsure which accounts need follow-up. It keeps task stages current so teams can reconcile same day.
Overview
When payment events aren't reflected in your support queue, billing and support waste time hunting for context and miss collection windows. This workflow updates task stages from incoming payment webhooks so reps and billing staff see pending-payment work and reconcile same day.