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Update payment record and status after customer refund

Update payment record and status after customer refund

Your payment records go out of sync when refunds arrive, delaying reconciliation and showing incorrect balances. This updates status and amounts so finance can reconcile same day.

Update payment record and status after customer refund

Overview

Refund events must land in your ledgers accurately or reconciliation stalls and billing teams chase ghosts. This flow finds the matching payment, computes refunded balances, and updates the record so finance can close reconciliations same day.

Update payment record and status after customer refund