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Update package status and email operations team for returns

Update package status and email operations team for returns

Your package tracking webhooks arrive but aren't recorded, leaving fulfillment and customer service without location or ETA. Update records and alert staff so teams act within minutes.

Update package status and email operations team for returns

Overview

Carrier status webhooks often never make it into your package tracker, forcing fulfillment and CS to work from stale information and manual lookups. This flow writes those status updates into your package records and alerts operations so teams see accurate location and ETA within minutes.

Update package status and email operations team for returns