Update overdue Q&A tickets to final reminder status
Update overdue Q&A tickets to final reminder status
Your Q&A reminder tickets sit past due dates and cause unclear ownership plus missed engineering handoffs. Move them to the final reminder status so triage leads can act on them same day.
Overview
Stale Q&A reminder tickets create noise and hide what needs urgent attention; this flow advances overdue items into a final reminder state and surfaces them for triage. Triage leads see a cleaned, prioritized backlog and can act on issues the same day.