Update order records from survey responses with status
Update order records from survey responses with status
Survey replies don't include delivery status in your orders database, leaving fulfillment without context. It tags the matching order with delivery status and comment so teams see feedback in 30 minutes.
Overview
Linking survey feedback directly to orders removes manual lookups and speeds resolution for fulfillment and support. This flow updates the order record with status and comments so teams see actionable feedback within 30 minutes.