Update onboarding ticket when module is watched by learner

Your onboarding tickets miss learner module completion details, causing triage delays and missed follow-ups. The workflow tags and updates onboarding tickets so coordinators can act within minutes.

Overview

When learner progress doesn’t flow into your support system, coordinators waste time chasing status and duplicating outreach. This workflow annotates onboarding tickets on module completion so coordinators see accurate progress and can prioritize follow-up within minutes.